Returns are permitted within 30 days, some exclusions apply.
Return shipping fees are paid by customer and shipping fees are not refundable.
If you qualified for Free Shipping and your Return brings your order total below the Free Shipping qualifying amount, a $9.99 shipping and handling fee will be deducted from your refund.
We are not responsible for returns lost in transit.
All returned items must be shipped exactly as they were received, with all accessories and any free gifts with purchase included.
We recommend that liquid and aerosol hair care products, if opened, be placed in a sealed plastic bag prior to returning the item.
The 30 days is calculated from the delivery date. Upon our receipt of your authorized return, please allow up to ten business days for refund processing.
* EXCLUDED FROM RETURNS
- All Flash Sale/Final Sale/BlackFriday/CyberMonday, items are not eligible for return.
- Items sold at 30% discount or more are final sale.
- All Deep Dive items and Certified Open Box irons are not eligible for return.
- Due to their personal nature certain items are excluded from returns. This includes but is not limited to all Wrap Ups, Half Ups, brushes, combs, and hats.
- We cannot provide refunds or returns for products purchased from other retailers. Only products purchased on beachwaver.com may be returned or refunded.
- We reserve the right to limit returns if we have reason to suspect misuse such as excessive returns, reseller activities or fraud.
- Product that is opened may be deemed eligible for store credit at the discretion of The Beachwaver Co.