Canada and UK Return Policy:
Returns must be made within 30 days of order shipping, if the items remain in their sealed, unopened, original packaging. Once unsealed, items are ineligible for return.
Shipping fees are not refundable.
Return shipping fees are paid by the customer.
If you qualified for Free Shipping and your Return brings your order total below the Free Shipping qualifying amount, a $19.99 shipping and handling fee will be deducted from your refund. If you qualified for flat rate shipping, the flat rate amount will be deducted from your refund.
We are not responsible for returns lost in transit. All returned items must be shipped exactly as they were received, with all accessories and any free gifts with purchase included.
No returns will be processed after 30 days. The 30 days is calculated from the ship date.
*Excluded from returns
All Flash Sale/Final Sale/BlackFriday/CyberMonday, items are not eligible for return.
Items sold at 30% discount or more are final sale.
Due to their personal nature certain items are excluded from returns. This includes but is not limited to all Wrap Ups, Half Ups, brushes, combs, and hats.
We cannot provide refunds or returns for products purchased from other retailers. Only products purchased on beachwaver.ca may be returned or refunded.
For electronic tool returns only: Your return will be processed and a 15% handling fee may be deducted from your return. The return/exchange processing period is approximately 5 business days after your return is received. Once received, we will send an email confirming the receipt and processing of your return or exchange request.
Australia Return Policy:
Returns must be made within 30 days. The 30 days is calculated from the date of receipt which is based on the delivery date and is recorded in the tracking system.
Return shipping fees are not refundable. We are not responsible for any returns lost in transit.
All returned items must be shipped exactly as they are packaged, with all accessories and any free gifts with purchase included. We recommend that liquid and aerosol hair care products be placed in a sealed plastic bag prior to returning the item.
For electronic tool returns only: Your return will be processed and a 15% handling fee will be deducted from your return.
The return/exchange processing period is approximately 5 business days after your return is received.
Once received, we will send an email confirming the receipt and processing of your return or exchange request.
*EXCLUDED FROM RETURNS
Due to their personal nature, all Wrap Ups, Half Ups, brushes and combs are not refundable and are excluded from any return or warranty policy.
Due to the nature of the Beachwaver Deep Dive (30% or greater sale price) items being drastically reduced in price, all Beachwaver Deep Dive items are final sales and not eligible for return or refund. Nonetheless, our 1-Year Warranty does apply.
We cannot provide refunds or returns for products purchased from other retailers. Only products purchased on Beachwaver.com.au may be returned, exchanged or refunded.
We reserve the right to limit returns if we have reason to suspect misuse such as excessive returns, reseller activities or fraud.